Terms of Service

Last updated: 11 November 2026

Plain-language summary: These terms govern your use of this website and any services you engage from Patriot Creatives. They are a legal document — please read them. If anything is unclear, email info@patriotcreatives.com before purchasing.

1. Who we are

Patriot Creatives (“we”, “us”, “our”) is a digital marketing agency registered and operating from Addis Ababa, Ethiopia, providing services internationally. Our contact address is Bole Road, Addis Ababa, Ethiopia; email info@patriotcreatives.com.

2. Acceptance of terms

By accessing patriotcreatives.com or engaging our services, you agree to these Terms and to our Privacy Policy and Cookie Policy. If you do not agree, please do not use the site or engage our services.

3. Services

We provide digital marketing services including search engine optimization (SEO), paid media management, social media management, conversion copywriting, marketing automation, and generative engine optimization (GEO). The exact scope, deliverables, and fees for any engagement are set out in a written proposal or statement of work (“SOW”) signed by both parties. If a conflict exists between these Terms and an SOW, the SOW prevails for that engagement.

4. Fees, pricing, and currency

Our published packages are monthly retainers. Ad spend is separate and paid directly to advertising platforms (Google, Meta, LinkedIn, TikTok, etc.).
Currency: Pricing is primarily quoted in US Dollars (USD). Ethiopian Birr (ETB) equivalents displayed on this website use a reference rate of 1 USD = 165 ETB and are indicative only. The binding exchange rate is the one stated on the invoice issued at the time of billing, reviewed quarterly.
Payment terms: Retainers are invoiced in advance on the first day of each billing cycle. Invoices are due within 7 days unless otherwise agreed in writing.
Late payment: Services may be suspended if an invoice is more than 14 days overdue, after written notice.
Taxes: Fees exclude any applicable VAT, withholding tax, or other government levies, which are the client's responsibility unless agreed otherwise.

5. Client responsibilities

To deliver our services effectively, you agree to:

Provide accurate, timely information, assets, and access required (accounts, analytics, brand guidelines, etc.).
Respond to approval requests within reasonable time — delays may shift timelines and are not our responsibility.
Ensure you have the legal right to use any content, image, or asset you provide.
Comply with platform advertising policies (Google, Meta, etc.) and applicable laws in your jurisdiction.

6. Intellectual property

Deliverables: Upon full payment, you own the final deliverables we create specifically for you (copy, creative assets, dashboards built in your accounts).
Our tools and methods: We retain ownership of our internal frameworks, templates, code libraries, and methodologies, and may reuse them for other clients.
Website content: All text, images, video, and design on patriotcreatives.com are owned by Patriot Creatives unless otherwise noted and may not be reproduced without written permission.
Case study rights: Unless you opt out in writing, we may reference your brand and aggregate results in case studies. Specific numbers or confidential data will not be published without your approval.

7. Results and expectations

Digital marketing outcomes depend on factors outside our control — platform algorithms, competitive landscape, market conditions, and the client's own operations. We commit to professional effort, transparent reporting, and industry best practices. We do not guarantee specific rankings, revenue, or conversion outcomes unless explicitly stated in a signed SOW. Any illustrative figures on this website (e.g., "34% average lift in qualified leads") are historical averages, not promises of future results.

8. Confidentiality

Each party agrees to keep the other's confidential information confidential and use it only for the purpose of the engagement. This obligation survives termination for a period of 3 years.

9. Third-party platforms and tools

Our services rely on third-party platforms (Google, Meta, LinkedIn, TikTok, analytics tools, hosting providers). We are not responsible for outages, policy changes, account suspensions, or data practices of those platforms. Ad spend is paid directly to those platforms under their own terms.

10. Term and termination

Retainer engagements run month-to-month unless a longer term is stated in the SOW.
Either party may terminate a monthly engagement with 30 days' written notice.
Fees for services already performed up to the termination date remain payable.
We may terminate immediately for non-payment, breach of these Terms, or conduct that exposes us to legal or reputational risk.
Upon termination, we will hand over all deliverables, access, and assets we hold on your behalf.

11. Limitation of liability

To the maximum extent permitted by law, Patriot Creatives' total liability arising from any engagement is limited to the total fees paid by you to us in the three (3) months preceding the event giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits or lost business opportunities.

12. Indemnification

You agree to indemnify Patriot Creatives against claims arising from content, materials, or instructions you provide that infringe third-party rights or violate applicable law or platform policies.

13. Governing law and disputes

These Terms are governed by the laws of the Federal Democratic Republic of Ethiopia. The parties will first attempt to resolve any dispute through good-faith negotiation for 30 days. If unresolved, disputes will be submitted to the competent courts of Addis Ababa, Ethiopia. Clients outside Ethiopia consent to this jurisdiction for any dispute arising from the engagement.

14. Changes to these terms

We may update these Terms from time to time. The current version is always posted at this URL with a “last updated” date. Material changes will be announced on the site or by email. Continued use of the site or services after a change constitutes acceptance.

15. Severability

If any provision of these Terms is found unenforceable, the remaining provisions continue in full force.

16. Entire agreement

These Terms, together with any signed SOW and our Privacy and Cookie Policies, constitute the entire agreement between you and Patriot Creatives regarding the subject matter and supersede all prior communications.

17. Contact

Patriot Creatives
Bole Road, Addis Ababa, Ethiopia
info@patriotcreatives.com